USB-C is the new 'ultra port' that can do everything. Charing, flash drives, printers, monitors, and more. The problem is a number of cheap cables are causing serious damage to equipment. So be careful when buying USB-C cables – reviews matter. No, you don't need to spend $1000 on Monster Cable's ridiculous cables, but a few extra dollars could be worth it.
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  • The IT Xpress Shop is closed today due to the winter weather. However, we're available via phone/text (336-525-5005) and email ([email protected]) all day for remote support needs, questions, etc.
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  • Using an ad blocker can help you stay safer online because they can block malicious ads that are becoming more and more popular. The concept that you only risk infection on 'bad' websites doesn't hold true anymore because hackers can inject malware on popular everyday websites via advertising networks. Most advertising network try to prevent malvertising, but it's a game of cat and mouse.
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  • Microsoft is no longer providing security patches for Internet Explorer 8, 9, and 10. If you use MS Vista, you should switch to Firefox or Chrome. If you are still running Windows 8.0 (Not Windows 8.1), you should upgrade to Windows 8.1 ASAP (start the Store app and click on the purple free upgrade icon). Not sure what versions you are running? In IE, click the gear icon then About. To find what version of Windows you are running, hold the 'Windows' key and press 'R'. Type in 'control system' and click OK. You'll be presented with the current version of Windows that is running. Need help making sure you're secure online? IT Xpress can help!
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  • Microsoft will no longer support older versions of Internet Explorer next week. This includes, IE9, the latest version available on Vista. So if you still have a computer with Vista (or XP!), you should NOT use IE. Instead, use a browser like Chrome or Firefox, which are still supported and updated.
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  • With the crazy warm weather and kids out of school, how many of them are inside watching NetFlix or playing video games? Looking to discourage Internet use and get them outside (or keep them from staying up till 2 playing with their smartphone?) Here are some tips on how to use your router to 'encourage' them to go outside. Most useful? The schedule feature many routers have. Find the MAC Address for each of your kid's devices and then use that to temporarily turn off or schedule their Internet access…

    IT Xpress will be open at 9AM Monday to help you with all of your post holiday technology needs!

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  • IT Xpress will be open from 8-12 December 24th to help you with any last minute technology needs! Merry Christmas and Happy Holidays!
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  • A few users have been experiencing issues with wireless on Windows 10. First, make sure you have the latest wireless driver available for your computer. If that doesn't work and you still get 'Limited' when trying to connect, try this hotfix: https://support.microsoft.com/en-us/kb/3114149 Microsoft is pushing it out via Windows Update, but if you don't have it yet – you can manually install it to see if it helps. Still having issues? Give us a call at 336-525-5005 or email [email protected]
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  • IT Xpress provides high speed and extremely secure web hosting for our clients. We utilize CloudFlare to drastically improve load times (which helps boost search rank) and also lock down sites from hackers who use them to spread malware. The release of HTTP/2 gives our client websites an even bigger boost. Your website is your virtual front door. We can make sure it's easily found, opens quickly, and is locked down tight against hackers. Call 336-525-5005 or email [email protected] for more info.
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  • If you installed the big 'Build 1511' update for Windows 10 – there's a good chance many of the privacy and application default settings got reset to 'All Microsoft All The Time'. While MS says they are working to restore the user settings they overwrote, you may want to check yourself – http://arstechnica.com/information-technology/2015/08/windows-10-doesnt-offer-much-privacy-by-default-heres-how-to-fix-it/
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  • If you purchased a new Dell computer since this summer, you need to take action to remove a security certificate that could be used to compromise your computer via websites that appear authentic. Links to info from Dell are at the end of this article.
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  • If you're a gamer or do a lot of video work and have a high end AMD graphics card, AMD just announced a complete overhaul of their drivers and control panel software.
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  • 2015 has been our best year ever at IT Xpress! We've added hundreds of new clients and were chosen as a Thumbtack 'Best of 2015' business as well as Best Computer Repair by Mebane Enterprise readers for the second year in a row. We just completed a huge expansion of our workbench space, allowing us to work on up to 40 computers simultaneously! 

    To celebrate 2015's success – we're offering new and existing clients $69 computer tuneups with malware/virus cleaning all November. That's a $30 savings for a tuneup and a $60 savings on most virus/malware cleanings. We'll even perform the Windows 10 or OSX 10.11/El Capitan upgrade for free if you wish. So get your computer ready for the holidays and upcoming vacation time! You'll get a computer back that's secure and running as fast as it can. Stop by our Mebane location at 1061 S Third St Ext, Mebane, NC or call 336-525-5005 if you have any questions.

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  • The average cost of a data breach for small businesses is $36,000 – an amount that could push many into bankruptcy. Nobody runs a business without locks and an alarm system to protect their physical location. But few ensure their online presence is secure and protected. Let IT Xpress take the worry out of securing your network, website, and other online properties. Contact us today for a free security review and proposal tailored to your business. 336-525-5005 or [email protected]
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  • We've helped so many people who got sucked in by this scam – some losing thousands of dollars and their computers requiring hundreds of dollars in repairs. Microsoft, Google, Yahoo, etc will NEVER call you and your computer will never legitimately prompt you to call a phone number because it is infected. You should only ever pay for IT services with a organization you know and trust – not at the end of some 800 number.
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