Ransomware (an infection that encrypts some or all of your files and holds them ransom) is becoming much more common. What would happen if the bulk of your personal or business files were encrypted? Do you have backups? Would you pay the ransom? IT Xpress can help! We offer a variety of services to help secure your network and computers. See http://myitxpert.biz/ and myitxpert.biz/netsec/ for more details!
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  • More great work from Clay Street Printing & Signs!
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  • The difference in memory (RAM) and storage (Hard Drive) is commonly misunderstood. Having more of one can help performance while more of the other lets you store more stuff, but doesn't affect performance. Because they use the same unit of measurement (Gigabytes), they're often confused or conflated.
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  • Beware of callers claiming they are from big technology companies asking for remote access to your computer! Microsoft, Google, Yahoo, Dell, HP, etc. will not call you. These are scams trying to get you to pay hundreds of dollars for scam support services. Never let anyone access your computer unless you have an existing relationship with the company (like our My ITXpert services)
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  • Beware of callers claiming they are from big technology companies asking for remote access to your computer! Microsoft, Google, Yahoo, Dell, HP, etc. will not call you. These are scams trying to get you to pay hundreds of dollars for scam support services. Never let anyone access your computer unless you have an existing relationship with the company (like our My ITXpert services)
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  • Don't miss this great event in Mebane today! The Mebane Police Department is sponsoring this day long event at the Mebane Arts & Community Center, with many activities and displays. Plus two large bouncy houses for the kids! We just finished setting up some laptops for the organizers to use and it looks like it will be a great event! Plus early voting is going on down the hall – so you can come vote and support a great cause!
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  • Microsoft Office Macro attacks have made a big comeback in recent months, including a particularly damaging encryption virus called Locky. Office document macros are a rarely used feature that you should NEVER enable unless you are 100% positive the sender a) sent you the file in question and b) purposefully included a macro for usability. All it takes is one employee opening one office document and clicking 'Enable' and your entire business could be encrypted and held for ransom. Are you backed up? Are you using any type of network security system that might block the infection? IT Xpress can help! Call 336-525-5005 or email [email protected]
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  • Microsoft has been extremely aggressive in trying to get people to switch to Windows 10. One reason is they have also been aggressive in setting the 'default' programs people use every day (browser, email, photos, etc) to Microsoft programs (allowing them to collect more data, earn more money, etc). Even when people have set their own defaults, Microsoft has repeatedly 'reset' the defaults back to Microsoft programs 'by mistake'. This is another instance of this. So if suddenly your default browser, email, photo, maps, and/or music application switched – this is why. Switching back can be done in Settings.
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  • Due to the dangerous road conditions and deteriorating weather, IT Xpress will be closed Monday Feb 15th. However, our technicians will be available via phone/txt at 336-525-5005 and email at [email protected]

    Stay warm and safe!

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  • USB-C is the new 'ultra port' that can do everything. Charing, flash drives, printers, monitors, and more. The problem is a number of cheap cables are causing serious damage to equipment. So be careful when buying USB-C cables – reviews matter. No, you don't need to spend $1000 on Monster Cable's ridiculous cables, but a few extra dollars could be worth it.
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  • The IT Xpress Shop is closed today due to the winter weather. However, we're available via phone/text (336-525-5005) and email ([email protected]) all day for remote support needs, questions, etc.
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  • Using an ad blocker can help you stay safer online because they can block malicious ads that are becoming more and more popular. The concept that you only risk infection on 'bad' websites doesn't hold true anymore because hackers can inject malware on popular everyday websites via advertising networks. Most advertising network try to prevent malvertising, but it's a game of cat and mouse.
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  • Microsoft is no longer providing security patches for Internet Explorer 8, 9, and 10. If you use MS Vista, you should switch to Firefox or Chrome. If you are still running Windows 8.0 (Not Windows 8.1), you should upgrade to Windows 8.1 ASAP (start the Store app and click on the purple free upgrade icon). Not sure what versions you are running? In IE, click the gear icon then About. To find what version of Windows you are running, hold the 'Windows' key and press 'R'. Type in 'control system' and click OK. You'll be presented with the current version of Windows that is running. Need help making sure you're secure online? IT Xpress can help!
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  • Microsoft will no longer support older versions of Internet Explorer next week. This includes, IE9, the latest version available on Vista. So if you still have a computer with Vista (or XP!), you should NOT use IE. Instead, use a browser like Chrome or Firefox, which are still supported and updated.
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  • With the crazy warm weather and kids out of school, how many of them are inside watching NetFlix or playing video games? Looking to discourage Internet use and get them outside (or keep them from staying up till 2 playing with their smartphone?) Here are some tips on how to use your router to 'encourage' them to go outside. Most useful? The schedule feature many routers have. Find the MAC Address for each of your kid's devices and then use that to temporarily turn off or schedule their Internet access…

    IT Xpress will be open at 9AM Monday to help you with all of your post holiday technology needs!

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