If you installed the big 'Build 1511' update for Windows 10 – there's a good chance many of the privacy and application default settings got reset to 'All Microsoft All The Time'. While MS says they are working to restore the user settings they overwrote, you may want to check yourself – http://arstechnica.com/information-technology/2015/08/windows-10-doesnt-offer-much-privacy-by-default-heres-how-to-fix-it/
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  • If you purchased a new Dell computer since this summer, you need to take action to remove a security certificate that could be used to compromise your computer via websites that appear authentic. Links to info from Dell are at the end of this article.
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  • If you're a gamer or do a lot of video work and have a high end AMD graphics card, AMD just announced a complete overhaul of their drivers and control panel software.
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  • 2015 has been our best year ever at IT Xpress! We've added hundreds of new clients and were chosen as a Thumbtack 'Best of 2015' business as well as Best Computer Repair by Mebane Enterprise readers for the second year in a row. We just completed a huge expansion of our workbench space, allowing us to work on up to 40 computers simultaneously! 

    To celebrate 2015's success – we're offering new and existing clients $69 computer tuneups with malware/virus cleaning all November. That's a $30 savings for a tuneup and a $60 savings on most virus/malware cleanings. We'll even perform the Windows 10 or OSX 10.11/El Capitan upgrade for free if you wish. So get your computer ready for the holidays and upcoming vacation time! You'll get a computer back that's secure and running as fast as it can. Stop by our Mebane location at 1061 S Third St Ext, Mebane, NC or call 336-525-5005 if you have any questions.

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  • The average cost of a data breach for small businesses is $36,000 – an amount that could push many into bankruptcy. Nobody runs a business without locks and an alarm system to protect their physical location. But few ensure their online presence is secure and protected. Let IT Xpress take the worry out of securing your network, website, and other online properties. Contact us today for a free security review and proposal tailored to your business. 336-525-5005 or [email protected]
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  • We've helped so many people who got sucked in by this scam – some losing thousands of dollars and their computers requiring hundreds of dollars in repairs. Microsoft, Google, Yahoo, etc will NEVER call you and your computer will never legitimately prompt you to call a phone number because it is infected. You should only ever pay for IT services with a organization you know and trust – not at the end of some 800 number.
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  • IT Xpress was voted Best Computer Repair in Mebane for the 2nd Year in a row! Stop by and see why so many business and residential customers choose us for their IT needs! 336-525-5005 [email protected]
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  • For all of our clients who use Yahoo Mail – a great new way to improve the security of your email account. Unfortunately it requires you install an app just for Yahoo (vs using the generic 2 factor apps like Google Authenticator). But for many users adding an app will be worth the boost in security provided.
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  • If you have a Netgear Router at home – be sure to check if new firmware was released for it. Netgear fixed a number of security issues that would allow hackers to take over your router and network. Or take the worry out of router security – our My ITXpert Net Security service ensures your router is continually monitored and updated, plus you get VPN and real time virus scanning and intrusion protection! See http://myitxpert.biz/netsec/ for more details.
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  • Macs are inherently more secure by design – but they are not immune to malware and adware. Take the worry out of staying safe online! Our My ITXpert Home Pro service now supports Macs and includes award winning Bitdefender antivirus, monitored 24×7 by our IT Xperts! All for around $12/mon! Call 336-525-5005 or email [email protected] for more details!
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  • Google Drive is experiencing a major outage at the moment – first reported around 2:30PM EST.
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  • We use Google Hangouts extensively at IT Xpress, partly because of the video conference and chat logging features. But for many, WhatsApp is THE chat app. Now you can sync conversations to Google Drive. Cool!
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  • We've gotten a few calls about this article and what routers are best, etc. The Archer C7 is an excellent router, but many new routers all use the same chipsets inside and are less expensive. Also, beware the advice to always 'stay on 5GHz'. While it is true that 5GHz is faster and sees less interference than 2.4GHz (which is what EVERYone is one), it also has a shorter range (2.4GHz is better at getting through obstructions than 5GHz). So if your home or business structure allows for strong 5GHz signal throughout – great. Otherwise you may need to move your router or use 2.4GHz. Wireless extenders are also an option be can be touchy to configure and use reliably.

    Not sure what to do and need help with your WiFi? IT Xpress can help! We've improved wireless networks for many satisfied clients. Call (336-525-5005) or email ([email protected]) today!

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  • IT Xpress just earned a Best of 2015 award from Thumbtack! Thumbtack is a professional referral service and we've gotten many 5 star reviews from satisfied customers who hired us through them. Looking for IT Support, computer repair, network security, and more? Give us a call at 336-525-5005 or email at [email protected]!
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  • An in-depth look at the next major release of Android – v6.0 Marshmallow
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