We help victims of Tech Support fraud all too often. Please share with friends and family. Microsoft, Google, and other large tech companies will NEVER call you or ask you to call them. Only allow companies you have an existing relationship with (like us or a hardware/software company you own products from) to access your computer remotely! When searching for 800 numbers of technical support for a company – make sure it's really listed on that company's website!

If you have a Yahoo account… This could be major. If you use your Yahoo password elsewhere, you should change it everywhere ASAP.

Recode: Yahoo is expected to confirm massive data breach, impacting hundreds of millions of users. http://google.com/newsstand/s/CBIw-PmLki4

If you run Norton anti virus, you need to update ASAP. While they usually update their signatures automatically, the actual software does not. Right click on the Norton icon in your system tray and 'check for new version' or go to Norton's website and use the product update tool.

Wondering why your computer seemed to update to Windows 10 on it's own? Microsoft has used a progression of shady upgrade window designs that make it hard to say no. The latest is the worst. If you click the 'Red X', which universally means 'Close/End/No', you get Windows 10. Having trouble with a computer after a Windows 10 upgrade? We can help! Call 336-525-5005 or email [email protected]

Ransomware (an infection that encrypts some or all of your files and holds them ransom) is becoming much more common. What would happen if the bulk of your personal or business files were encrypted? Do you have backups? Would you pay the ransom? IT Xpress can help! We offer a variety of services to help secure your network and computers. See http://myitxpert.biz/ and myitxpert.biz/netsec/ for more details!

More great work from Clay Street Printing & Signs!

The difference in memory (RAM) and storage (Hard Drive) is commonly misunderstood. Having more of one can help performance while more of the other lets you store more stuff, but doesn't affect performance. Because they use the same unit of measurement (Gigabytes), they're often confused or conflated.

Beware of callers claiming they are from big technology companies asking for remote access to your computer! Microsoft, Google, Yahoo, Dell, HP, etc. will not call you. These are scams trying to get you to pay hundreds of dollars for scam support services. Never let anyone access your computer unless you have an existing relationship with the company (like our My ITXpert services)

Beware of callers claiming they are from big technology companies asking for remote access to your computer! Microsoft, Google, Yahoo, Dell, HP, etc. will not call you. These are scams trying to get you to pay hundreds of dollars for scam support services. Never let anyone access your computer unless you have an existing relationship with the company (like our My ITXpert services)

Don't miss this great event in Mebane today! The Mebane Police Department is sponsoring this day long event at the Mebane Arts & Community Center, with many activities and displays. Plus two large bouncy houses for the kids! We just finished setting up some laptops for the organizers to use and it looks like it will be a great event! Plus early voting is going on down the hall – so you can come vote and support a great cause!

Microsoft Office Macro attacks have made a big comeback in recent months, including a particularly damaging encryption virus called Locky. Office document macros are a rarely used feature that you should NEVER enable unless you are 100% positive the sender a) sent you the file in question and b) purposefully included a macro for usability. All it takes is one employee opening one office document and clicking 'Enable' and your entire business could be encrypted and held for ransom. Are you backed up? Are you using any type of network security system that might block the infection? IT Xpress can help! Call 336-525-5005 or email [email protected]

Microsoft has been extremely aggressive in trying to get people to switch to Windows 10. One reason is they have also been aggressive in setting the 'default' programs people use every day (browser, email, photos, etc) to Microsoft programs (allowing them to collect more data, earn more money, etc). Even when people have set their own defaults, Microsoft has repeatedly 'reset' the defaults back to Microsoft programs 'by mistake'. This is another instance of this. So if suddenly your default browser, email, photo, maps, and/or music application switched – this is why. Switching back can be done in Settings.

Due to the dangerous road conditions and deteriorating weather, IT Xpress will be closed Monday Feb 15th. However, our technicians will be available via phone/txt at 336-525-5005 and email at [email protected]

Stay warm and safe!

USB-C is the new 'ultra port' that can do everything. Charing, flash drives, printers, monitors, and more. The problem is a number of cheap cables are causing serious damage to equipment. So be careful when buying USB-C cables – reviews matter. No, you don't need to spend $1000 on Monster Cable's ridiculous cables, but a few extra dollars could be worth it.

The IT Xpress Shop is closed today due to the winter weather. However, we're available via phone/text (336-525-5005) and email ([email protected]) all day for remote support needs, questions, etc.