An excellent overview of ransomware and should you pay it or not. Lockout ransomware that locks you out of your computer? We can fix that. But file encryption ransomware? We cannot. Early variants had vulnerabilities that allowed IT techs to find the decryption keys – but they fixed those quickly. Now? If you get hit by CryptoWall or the new TeslaCrypt – your data is GONE unless you have a backup or pay the ransom. Backing up to an external drive WILL NOT WORK – they encrypt those too if they're connected. The only way to protect yourself is to have an 'offsite' backup. IT Xpress can help! Our My ITXpert Premier customers get unlimited online backup and we also offer affordable standalone backup plans. Call or email today!